At Ecosun Power, we understand the importance of privacy and the protection of personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information gathered from our business and individual customers. By using our website and services, you consent to the practices described in this policy.
1.1 Personal Information: When you engage with Ecosun Power, we may collect personal information such as your name, email address, phone number, and other relevant details. This information is necessary to provide you with our services and ensure a personalized experience.
1.2 Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, device information, and usage patterns. This information helps us improve our website, analyze trends, and enhance the overall user experience.
2.1 Business Customers: For our business customers, we utilize the information we collect to process orders, provide customer support, and communicate important updates related to your account and services. This may include sending invoices, service notifications, and other relevant communications.
2.2 Individual Customers: For our individual customers, we employ the collected information to deliver requested services, respond to inquiries, and personalize the user experience. We may also use your information to send promotional materials, newsletters, and other marketing communications with your consent.
3.1 Third-Party Service Providers: We may share certain personal information with trusted third-party service providers who assist us in operating our website, conducting business activities, and delivering services on our behalf. These service providers are obligated to maintain the confidentiality and security of your information.
3.2 Legal Compliance: We may disclose personal information when required to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. This includes responding to lawful requests from public authorities to meet national security or law enforcement requirements.
4.1 We take the security of your information seriously and employ industry-standard measures to protect it against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5.1 Opting Out: You have the choice to opt-out of receiving promotional communications from us. You can do this by following the unsubscribe instructions provided in the emails or by contacting us directly. Please note that even if you opt-out of marketing communications, we may still send you non-promotional messages related to your account or our ongoing business relationship.
5.2 Access and Correction: You have the right to access, correct, or update the personal information we hold about you. If you would like to review or modify your information, please contact us using the provided contact details.
6.1 We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the revised policy on our website and indicate the date of the last update. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.
If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your information, please contact us at [contact information].
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.
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